Our standards of service
Statistics for call answering
We endeavour to answer 85% of all calls within 6 seconds.
This is not always possible and on occasion all our PAs are busy so a call may go to voicemail. Our customers have their own personalised voice mail facility and messages are picked up immediately. If a caller doesn’t leave a message our telephone system can usually pick up the number dialled so we are able to contact the caller and ask if we can help.
Dictation Line
24/7 Dictation line for your benefit. Simply call the number, follow the prompts and leave a message. Your PA will type up your letters, quotes etc and return it to you within 24 hours.
Come in anytime
The kettle is always on here at Core Business Virtual PA. We will even splash out on some biscuits if we know you are coming.
Give us your budget guarantee
More information is available on our pricing page.
Retrospective pricing
We will always ensure you are on the best package to suit your needs and your budget. At the end of the month, at your request, we will happily check back and ensure you are on the most cost effective package. If for any reason you are not, we will retrospectively bill you on the best deal.
Terms and Conditions
Click here to download our Terms and Conditions in PDF format.
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