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Answering and dealing with your calls
Answering service, call answering, telephone answering - an extremely simple service where calls are answered in your company name, a message taken and passed on to you, often immediately via text message or email. Many other organisations offer this level of service which is effectively a human answering machine, which given that many people are apparently still reluctant to leave voicemail messages, it’s a way of not losing calls when you’re not around.
A Core Business Virtual PA however gives way more than this. Our clients are discerning and smart, they want their workload reduced, not added to. Our method of allocating a named personal assistant to each of our customers means that they know their clients and how they like to do business. That means your callers get to know your virtual PA, establish a relationship with them, just like you’d expect of one of your own employees. They manage your calls, deal with your callers and handle many of the actions that would simply add to your already long day.
For all your paperwork
Sometimes it's good to know you can depend on someone to help out with the administration, whether it's a bit of typing or a dictated report, updating your web site, managing couriers, sorting out printing or pulling together a Powerpoint presentation. Your virtual PA can help with it all, even if you are not a call answering customer. As per our whole ethos, you only pay for what you use, and the more you use, the cheaper it is.
If you need a PA to take minutes, make orders, research insurance, book a venue, order gifts, devise a spreadsheet, do a Powerpoint presentation, arrange print, edit a web site, commission copy... whatever you can think of that you could reasonably expect of any Personal Assistant, then your Core Business virtual PA can provide it too.
Virtual PA
Virtual PA, Virtual Assistant, outsourced PA, outsourced personal assistant – a person offering flexible secretarial support, usually at an hourly or daily rate. Many other organisations offer this but the vast majority of these services are sole-traders working part time, and whilst they may do a great job, there is no back up to accommodate a sudden upturn or cover for holidays and sickness absence.
Your Core Business Virtual PA however is accountable to you and their client relationships are incredibly important. They are backed up by a small selection of equally suitable PAs fro our team, each of whom are fully trained and briefed on how to help with your business. This ensures continuity of service and all the familiarity of a team who work regularly together.
Whatever your needs, large or small, seasonal or regular, your allocated virtual PA will be available however and whenever you need.
NEW SERVICES
CV Writing Service
Selling yourself is a really tricky skill to acquire and underselling yourself – particularly if you’ve been made redundant or been out of work for while - is often the easiest thing to achieve. We have written hundreds of CVs for all kinds of people and see the same struggle at all levels. The opportunity to chat to someone about your achievements in the past is often an eye-opener and a confidence booster and the CV that results is one that you can be confident in, because it shows your tool box of skills as well has how you have used and applied them in the past. It’s a fixed price service at £125 plus VAT.
Business Start-Up Financial Plan
Created from scratch by a business person for you in an easy to use, fully interactive format. A comprehensive, often telephone based interview leads to a scaleable profit and loss and cash flow document which enables you to flex assumptions underpinning your business plan and instantly see the results. So if sales are lower than expected, staffing is higher, or average order size could vary, you can amend the variables in the plan and see the outcomes immediately. The interview itself is an opportunity to chat with an experienced business person who has started multiple businesses of their own and often helps to firm up ideas and generate a logical task list to enable you to get going. It’s a fixed price service and huge value for money at only £180 plus VAT.
Christmas Card Writing Service
Would you like to hand your Christmas card list over to someone else to sort out for you? We can deal with the lot for a per card price. Just select your cards (or send them to us) and furnish us with your list and we’ll write them out (you can even choose the handwriting), address the envelope and get them posted well in time for Christmas. You meanwhile, can enjoy the feeling of being ultra-organised, without the writer’s cramp. For more information, call me or email sue@virtualpa.co.uk.
Appointing a virtual PA is as important to your business as recruiting your own employee and you don’t want to make a mistake because first impressions count. That said, the benefit of a virtual service is that it costs you much, much, less than having your own full time person on site. With a Core Business Virtual PA you can have the best of both worlds, a named person, with a named team of back-up PAs with none of the overhead expense.
Clearly with a pay as you go service, you are in control, though most people have a monthly figure in mind that sits well with them in the first instance. It’s a good place to start because it is all too easy to focus on and compare single item costs rather than comparing the monthly budget to a full time salary.
Call us to discuss your details and we can give you an outline idea of monthly budget, plus a range of real scenarios from real customers so you can see how much other people typically pay for the service they get.
Customers with higher volume of work open up options to buy in bulk and to attract volume discounts. Simply contact us for details.
01733 297580 info@virtualpa.co.uk
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