What do you do?
Internet Business

How does your PA assist you in your everyday business?
My Virtual PA Sally has many skills that I'm only just tapping into. These include copy writing product descriptions for the site along with managing real world advertising copy artwork production.

What are the benefits?
Core Business Virtual PA have transformed my internet business, in the first week they tripled my order conversion rate paying for them selves. They now manage all my online order processing, customer enquires, refunds, and even returned goods. This has totally freed me up to focus on driving more traffic and building customers to my sites. Without Core this would have not been possible.

What does it cost?
The best thing for me is that is a pay as you go service. No orders no cost, so you’re only paying when there is real work to be done. Fabulous service highly recommend it to anyone.

What do you do?
What do you do? Papershrink Ltd specialises in document scanning services for UK businesses to save them storage space, time finding files and so money. We deal with both small and large businesses and are setup to convert as little as 2-3 files or several filing cabinets. We also provide an online monthly scanning service called eFILE-it.

How does your PA assist you in your everyday business?
Core Business Virtual PA enables us to have a professional answering service at all times. Whether we are already on the phone or out at a meeting, we know that any calls that cannot be answered by ourselves will be answered promptly by a person rather than a machine. This is good for the customer and so ultimately good for business.

What are the benefits?
Customers can speak to a real person rather than an answering machine. All calls that are taken by CBVPA are emailed and texted to the relevant person so they can reply immediately. I can rest assured that if I leave the office my calls will be answered promptly and professionally

What does it cost?
We generally spend around £80 per month, but have the flexibility on the PAYG option to use the service as much or as little as we please.

What do you do?
Design and deliver courses and 1:1 sessions that improve my client's productivity and impact at work. Personality Profiling to help clients recruit the best suited candidates. As a specialist in managing time effectively, I'm always looking for ways to make the most of my own time - my PA certainly helps me to do that.

How does your PA assist you in your everyday business?
When I'm 'Out and About' delivering courses, 1:1 sessions and attending meetings, when I want 'quiet' time to think (essential for growing any business) I can put my phones through to the team, confident that a call will never be missed. When I'm on the phone already, I know I can take time to handle calls with care and build relationships, because if another call comes in, it will bounce through to the team and be handled professionally. For very short periods of time such as when I run across to the post box, or accept a delivery - in those few minutes I could lose a call - and business. To take a holiday or day off - I can relax knowing that a professional 'front' is still present for the business.

What are the benefits?
The benefits of using my PA service are considerable. I know myself that often I don't leave messages on answerphones - I want to talk to a real person who can help me with my questions, now. Increasingly new clients find me through internet searches and if a phone is not answered personally, it's easy to simply call the next company on the webpage. Small businesses work hard to find interested prospects - it's foolish to lose them when a prospect is ready to raise their hand and say 'tell me more about what you do'. To give you an example - yesterday just 2 calls were taken by the team. But one of those calls has landed me at least £1,000 of new business. Would that have happened if that new enquiry had simply been greeted by an answerphone message?

What does it cost?
The service usually costs around £45 a month. The 'Return On Investment' is many, many times that value in a typical month, and I regard Core Business as essential members of my team. (If I say anymore, Sue will be upping my charges!)

What do you do?
We make handmade reclaimed wooden furniture.

How does your PA assist you in your everyday business?
With our machines running all day we can regularly miss the telephone due to the noise. This worried us being a small business we can’t afford to miss any enquiry. Now we know we have fantastic back up in Core Business Virtual PA who catch everyone we miss.

What are the benefits?
Peace of mind knowing we now never miss a call and all enquiries are dealt with in a professional and accurate manner.

What does it cost?
Approx £100 per month and worth every penny.

What do you do?
Regional networking group which meets once a month in Grantham, Lincs

How does your PA assist you in your everyday business?
She handles everything, who’s coming to the event, taking payment, giving out details and information to newcomers, database cleansing, payment chasing.

What are the benefits?
It means I can get on with organising the event and focus on the quality of the content. It’s made a massive difference to success of the programme.

What does it cost?
We spend approximately £40 per month - well worth the investment.

What do you do?
International Cruise Line

How does your PA assist you in your everyday business?
Zoe and the team look after our 120,000 Loyalty members! Our Crown & Anchor Society who are out most valued guests. Some of whom have cruised over 160 times so the service we provide to these guests is extremely important. Providing a VIP PA service such as Core Business does is essential.

What are the benefits?
The team at Core Business are able to provide a professional and personalised service to our most valued guests.

What does it cost?
Very minimal considering they are dealing with our most important guests!